2023 Top Priorities and Challenges for COO’s in the Restaurant Industry
The restaurant industry is a fast-paced and dynamic sector, and Chief Operating Officers (COOs) play a crucial role in driving the...
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Order Solutions
Dec 14, 2022
Finally Introducing a Call Center for Small Restaurant Operators
For a long time, Order Solutions has been focused on enterprise restaurant brands that have over 1000 locations, and we would turn away...
Order Solutions
Dec 14, 2022
The Restaurant Operator's phone system in 2023
Phone systems can be extremely expensive for restaurants. Over the years, restaurants have been complaining about costly systems like...
Order Solutions
Nov 30, 2022
Does Your Restaurant Have a Centralized Catering Hotline?
Back in the Office Catering orders are making a huge comeback going into 2023 because a lot of people are back in the office now. Being...
Order Solutions
Nov 18, 2022
Why Restaurants Should Have an Inbound Help Desk for Customer Care
In 2023, we're going into a recession. Companies are laying off employees left and right, and food and labor costs have skyrocketed due...
Order Solutions
Sep 9, 2022
$22 California Minimum Wage Proposal and What it Means for Restaurants
California governor Gavin Newsom signed a bill establishing a council to raise the minimum wage for California fast food workers to more...
Order Solutions
Sep 2, 2022
Partnering with a Call Center: The Step-by-step Process
Step 1: Phone Analysis The first step is to see if a restaurant call center is a good fit in the first place. To gauge, we do a free...
Order Solutions
Feb 24, 2022
Restaurant Turnover Rates: What They Mean and How to Reduce Them.
Restaurant turnover rates are important for both restaurant owners and managers. With the many different responsibilities that come with run
Order Solutions
Jan 10, 2022
Here's Why You Should Consider Using a Restaurant Phone Order System.
Phone orders can be a large portion of a restaurants revenue (sometimes over 30%). It's very important that no call goes unanswered, as that
Order Solutions
Jan 3, 2022
3 Ways To Save Your Restaurant in the Pandemic
The restaurant industry is going through a bit of a rough time. The cost of labor has gone up, and the new Omicron variant has just started
Order Solutions
Dec 30, 2021
The State of the Restaurant Industry in 2022: What's to Come.
With higher rents, labor shortages, and even more competition from grocery stores and meal delivery services, it can be hard to stay afloat
Order Solutions
Dec 27, 2021
How to Keep Your Restaurant Successful by Outsourcing Off-Premise Orders
Outsourcing your off-premise orders is a great way to focus on your restaurant and keep your customers happy. Avoid off-premise mobile apps,
Order Solutions
Nov 24, 2021
Restaurant Call Center: Solutions to All Your Staffing Problems
There is an extreme staffing shortage in the restaurant industry as a whole. Consider hiring a call center to take your take-out/delivery or
Order Solutions
Aug 31, 2021
How Restaurants are Surviving and Thriving on the Pandemic Rollercoaster
The pandemic has caused major challenges for the restaurant industry. Consumers have radically shifted their focus to off-premise pick-up/de
Order Solutions
Aug 24, 2021
OrderSolutions: The #1 Restaurant Call Center in the USA
OrderSolutions, the #1 restaurant call center in the USA, is working with some of the most iconic restaurant brands across thousands of loca
Order Solutions
Jul 30, 2021
Business Insider Features New OrderSolutions Partnership
OrderSolutions was featured in a new Business Insider article. Read about OrderSolutions' new partnership and future endeavors here.
Order Solutions
Jun 3, 2021
Increasing Your Average Order Size with OrderSolutions
As a restaurant, knowing your average order size is critical (also known as "average ticket size"). It gives insights on how much food peopl
Order Solutions
Apr 23, 2021
OrderSolutions Launches National Marketing Campaign to Announce Restaurant Industry Innovations
OrderSolutions Launches National Marketing Campaign to Announce their Newest Innovations in the Restaurant Industry.
Order Solutions
Feb 2, 2021
How Voice AI Is Helping The World's Largest Restaurant Chains
Over the past year, COVID-19 has rapidly changed consumer behavior. Most restaurant executives previously assumed that online ordering was t
Order Solutions
Jan 13, 2021
Why The Largest Restaurants Are Relying On Restaurant Call Centers
Recently the restaurant business has seen a rapid shift in communications practices. Restaurants are facing a rapid increase in labor costs
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