Chief Financial Officers (CFOs) play a crucial role in the success of any organization, and the restaurant industry is no exception. In...

The restaurant industry is a fast-paced and dynamic sector, and Chief Operating Officers (COOs) play a crucial role in driving the...

For a long time, Order Solutions has been focused on enterprise restaurant brands that have over 1000 locations, and we would turn away...

Phone systems can be extremely expensive for restaurants. Over the years, restaurants have been complaining about costly systems like...

Back in the Office Catering orders are making a huge comeback going into 2023 because a lot of people are back in the office now. Being...

The Issue: Recently, there have been a lot of complaints about employee harassment and other similar issues that restaurants and other...

In 2023, we're going into a recession. Companies are laying off employees left and right, and food and labor costs have skyrocketed due...

What is a restaurant call center and how do restaurants use it? A restaurant call center is a specialized BPO (business process...

California governor Gavin Newsom signed a bill establishing a council to raise the minimum wage for California fast food workers to more...

Step 1: Phone Analysis The first step is to see if a restaurant call center is a good fit in the first place. To gauge, we do a free...

Currently, the labor market is causing tons of missed sales for restaurants due to companies being unable to hire or retain talent.

This year, many restaurants across the country struggle with hiring and retaining employees, resulting in a ton of missed sales and revenue.

The restaurant industry faces various issues- most of which have been amplified by the pandemic. However, OrderSolutions can solve some of t

QSR Magazine features OrderSolutions and Nick Tubis in new article, focusing on a new off-premise program using agents in the Philippines. C

OrderSolutions was recently featured in Tech Roundup article for Restaurant Business Magazine. Learn about OrderSolutions and other current

A recent Forbes article written by Noah Glass, the Founder & CEO of Olo (leading provider of digital ordering and on-demand interfaces for t

Recently the restaurant business has seen a rapid shift in communications practices. Restaurants are facing a rapid increase in labor costs

Ten years ago a few call centers tried to service large restaurant chains and streamline their drive thru functions, but at that time the te

Most restaurant executives know that the key to increasing profits is by increasing your average check size. So instead of focusing on drivi

COVID-19 has made a massive impact on restaurants in 2020. The pandemic has caused massive pivots in the restaurant's marketing and sales...