The restaurant industry is a fast-paced and dynamic sector, and Chief Operating Officers (COOs) play a crucial role in driving the...

Back in the Office Catering orders are making a huge comeback going into 2023 because a lot of people are back in the office now. Being...

In 2023, we're going into a recession. Companies are laying off employees left and right, and food and labor costs have skyrocketed due...

What is a restaurant call center and how do restaurants use it? A restaurant call center is a specialized BPO (business process...

Step 1: Phone Analysis The first step is to see if a restaurant call center is a good fit in the first place. To gauge, we do a free...

The restaurant industry is going through a bit of a rough time. The cost of labor has gone up, and the new Omicron variant has just started

One of the major problems that restaurants are currently facing is a lack of staff. This is not just an issue for small restaurants, but als

There is an extreme staffing shortage in the restaurant industry as a whole. Consider hiring a call center to take your take-out/delivery or

The pandemic has caused major challenges for the restaurant industry. Consumers have radically shifted their focus to off-premise pick-up/de

OrderSolutions Launches National Marketing Campaign to Announce their Newest Innovations in the Restaurant Industry.

Over the past year, COVID-19 has rapidly changed consumer behavior. Most restaurant executives previously assumed that online ordering was t

A recent Forbes article written by Noah Glass, the Founder & CEO of Olo (leading provider of digital ordering and on-demand interfaces for t